Effective Date: 9/19/25
Last Updated: 9/19/25

At CupAndJournalShop.com, we aim to make your shopping experience simple and worry-free. That’s why all product prices include standard ground shipping within the United States—no hidden fees at checkout.

1. Processing Time

• All products are custom-made to order.

• Please allow 3–5 business days for production before your order ships.

• During peak seasons (holidays, special promotions), processing times may be slightly longer.

2. Shipping Methods & Costs

• Ground Shipping Included: All listed prices on CupAndJournalShop.com include standard ground shipping within the continental U.S.

• Expedited Shipping: If you need your order faster, expedited options may be available at an additional cost (calculated at checkout).

3. Estimated Delivery Times

• Standard Ground Shipping (included): 5–7 business days after production

• Expedited Shipping (extra cost): 2–3 business days after production

Delivery times are estimates and may vary based on your location, weather conditions, or carrier delays.

4. Shipping Locations

• We currently ship within the United States.

• At this time, we do not offer international shipping (future expansion possible).

5. Tracking Your Order

• Once your order ships, you’ll receive a shipping confirmation email with a tracking number.

• You can track your package directly through the carrier’s website.

6. Shipping Issues & Lost Packages

• If your package is delayed, damaged, or lost in transit, please contact us immediately.

• We will work with the carrier to resolve the issue.

• Please note that we are not responsible for incorrect addresses provided at checkout.

7. Contact Us

For shipping-related questions, contact our support team:

Email: michael.mills@myself.com
Address: Fairfield, OH